KoroKids

Privacy & Terms

KoroKids ("we","us","our") put our customers first in all considerations and take your privacy very seriously. By visiting and using korokids.bigcartel.com or korokids.com (the "Website") or any other application or website ("Application") for the purchase of products from KoroKids, you acknowledge that you have read, understood and are consenting to the practices in relation to use and disclosure of your personal information described here and our Terms & Conditions. Please obtain your parent's or guardian's consent before providing us with any personal information if you are visiting and using the website;

When you register for an account with us, place an order with us or send us an enquiry, we will collect certain personal information from you, for example, your name, postal address, phone numbers, e-mail addresses and credit card numbers. We may also obtain information about you as a result of authentication or identity checks. We use this information to identify you as a customer, to process your order, to deliver products, to process payments, to update our records, to enable your use of interactive features of our service and to generally manage your account with us and if you have consented to provide you with information by post, e-mail, mobile messaging, telephone communications, and/or through any other electronic means including social network platforms about our products, events, promotions and services. We may also use this information to tailor how our website appears to you and to tailor the contents of our communications with you, so as to make the website and those communications more relevant to you.

We may collect statistical information about site traffic, sales and other usage related information which we may pass on to selected third parties. These statistics do not include any information which can identify you personally.

If you wish to request deletion of your personal details, or wish to change your preferences at any time please contact us.

We may update this Privacy Statement from time to time. The amended Privacy Statement will be posted on the Website. Please check this page regularly for changes to this Privacy Statement. If you continue to use the Website or if you submit information to us following such chances, you will be deemed to have read and agreed them.

The Website and/or Applications may from time to time contain certain links to other websites not controlled by us. We do not accept responsibility or liability for the privacy practices, data collected or the content of such other websites. The operators of these linked websites are not under a duty to abide by this Privacy Statement. 

Unfortunately transmission of information via the Internet is not completely secure. Although we do our best to protect your personal data we cannot guarantee the security of your data submitted to us and any transmission is at your own risk. 

We do however use strict procedures and security features to try to prevent unauthorised access wherever possible. Personal information provided to KoroKids via the Website or via any Applications and online credit card transactions are transmitted through a secure server using Secure Socket Layering (SSL), encryption technology. When the letters "http" in the URL change to "https", the "s" indicates you are in a secure are employing SSL; also, your browser may give you a pop-up message that you are about to enter a secure area or display a padlock image.

The Website and the Applications use this encryption technology to protect your information during data transport. SSL encrypts ordering information such as your name, address and credit card number. Please note that email is not encrypted and is not considered to be a secure means of transmitting credit card information.

TERMS OF USE

The website is owned and operated by Koro Kids Pty Limited ABN 53612361618 ("KoroKids","we","us"). If you have any questions regarding the Website or these terms and conditions, or in the unlikely event that you have any complaints about any products purchased by you from the Website or through any Applications, you can contact us using our contact page.

INTELLECTUAL PROPERTY

All content (including but not limited to, illustrations, designs, logos, text, graphics, icons, photographs, sounds, and any combination thereof) available on the Website (the "Content"), is owned by KoroKids, and is protected by applicable copyright laws and treaties around the world. All such rights are reserved.

All other intellectual property rights (including, without limitation, registered or unregistered trade marks, logos, designs, copyrights, know how or trade secrets) in or related to the Website, the products depicted and/or available on the Website and any packaging or ancillary items connected to such products, your order or the Website (the "Intellectual Property Rights") are and shall remain the exclusive property of KoroKids and/or its licensors and such Intellectual Property Rights are protected by applicable intellectual property laws and treaties around the world. All such rights are reserve.

USE OF WEBSITE

These terms and conditions and any other policies referred to in these terms and conditions ("Terms") apply to your use of and access to the Website and any other website or application permitting you to place an order with KoroKids for any products and services (such websites and applications being the "Applications" for the purpose of these Terms) including all orders submitted by you for any products or services made available by us for purchase over the Website and/or Applications. As the context requires, references to "Website" in these Terms shall also include Applications as applicable. By accessing this Website and/or the Applications you agree to these Terms and we therefore advise you to read these Terms carefully. If you do not agree to these Terms, you must cease using and accessing this Website and all Applications immediately. The Terms may be changed and updated from time to time and any changes will be effective from the publication of the new terms on the Website or the relevant Application. Please note that all options available on our Website may not be available on any Application or the Website accessed using a mobile device.

We may change, withdraw or suspend access to the Website (in whole or part and permanently or temporarily) with or without notice and with no liability to you.

The Website may include links to other websites or resources ("Linked Websites"). KoroKids has no control over the content of Linked Websites and you agree that, should you access a Linked Website using a link from the Website, KoroKids is not responsible for the availability of the Linked Websites, and is not liable in any way for the content of Linked Websites. Furthermore KoroKids will not be responsible for any offence, damage or loss caused by or connected to the use or reliance on such Linked Websites or the content thereon.

Any material that you upload to the Website and/or Applications will be considered non-confidential and non-proprietary and we have the right to use, copy, distribute, reproduce, modify and/or disclose to third parties any such material for any purpose. We also have the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to our site constitutes a violation of their intellectual property rights or of their right to privacy.

KoroKids will not be responsible, or liable to you or any third party, for the content or accuracy of any materials posted by you or any other user of the Website and Applications and you hereby agree to be responsible to KoroKids for and indemnify KoroKids and keep KoroKids indemnified against all costs, damages, expenses, losses and liabilities incurred and/or suffered by KoroKids as a result of any claim in respect of your use of the Website and/or Applications.

KoroKids has the right to remove any material or posting you make on the Website in KoroKids' sole discretion. 

ACCEPTANCE OF ORDERS

All information on the Website is an invitation to treat only and is not an offer or unilateral contract. You agree that your order is an offer to purchase the products listed in your order ("Products") from us on the Terms. All orders submitted by you are subject to acceptance by us. We may choose not to accept your order in our discretion for any reason whatsoever without liability to you, unless we are not permitted to do so under statutory law. Examples of when we may not accept your order are as follows:

  1. If products are shown on the Website but are not available or are incorrectly priced or otherwise incorrectly described;
  2. If we are unable to obtain authorisation of your payment;
  3. If you order multiple quantities of an individual Product where such Products are to be shipped to any one customer or delivery address;
  4. If shipping restrictions may apply to a Product; or
  5. If the delivery address you give is the address of an entity or individual providing freight forwarding services.

After submitting an order to us, we will send you an order acknowledgement e-mail with your order number and details of the Products you have ordered from us and details of any delivery services you have ordered. Please note that this e-mail is an acknowledgement that we have received your order and is not an acceptance of your order. Acceptance of your order and the formation of a contract of sale of the Products between us and you will not take places unless and until the Products have been dispatched for delivery and we have sent you an email confirming that the Products have been dispatched to you ("Dispatch Confirmation"). 

Variations in both the manufacturing processes we use and also the display properties of the computer hardware you use to view the Website may mean that colours, measurements, materials and designs of the Products displayed on the Website and Products delivered to you may differ in appearance in minor respects.

PRICES

KoroKids may vary the prices of Products listed on the Website at any time and without any notice but such changes will not apply to Products in respect of which you have been sent a dispatch confirmation.

Please note that in some countries additional duties may be payable to your local tax authorities on receipt of your delivery. You will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order. Please also note that you must comply with all applicable laws and regulations of the country for which the Products are destined. We will not be liable for any breach by you of any such laws.

PAYMENT TERMS

You confirm that the credit/debit card or payment method that is being used is yours and that all details you provide to us in respect thereof including, without limitation, name and address details are complete, correct and accurate. You further confirm that the credit/debit card is valid and the inputted payment details are correct. All credit/debit cardholders and payment account holders are subject to validation checks and authorisation by the card issuer or payment method provider. If the issuer of your card or payment method refuses to authorise payment we will not accept your order and we will not be liable for any delay or non-delivery and we are not obliged to inform you of the reason for the refusal.

We are not responsible for any charges or other amounts which may be applied by your card issuer or bank or payment method provider as a result of our processing of your credit/debit card payment or other method of payment in accordance with your order or as a result of the seller of the Product(s) being located in Australia.

DELIVERY

Orders will be sent to the delivery address that you have given on your order form. We will not be held responsible if that delivery address is incorrect or incomplete. Please note that we do not deliver to PO Boxes. 

When you have selected your preferred delivery method from those offered for your selected shipping destination and provided your order has been accepted by us, your order shall be processed by us and we will endeavour to dispatch your order in accordance with the estimated delivery times set out in Delivery information or as otherwise specified in the checkout process as you submit your order. There may be additional restrictions or exclusions in respect of specific addresses in countries to which we ship. These may change from time to time. We shall endeavour to notify you of such restrictions but this may not be possible until we have received your order. 

We shall be entitled to supply the Products in instalments and each instalment shall be deemed to constitute a separate contract with us, and we shall be entitled to supply only part of an order.

In the event that a Product is subsequently imported into a country other than the country to which KoroKids delivered the Product, you shall be responsible for complying with all local import requirements, laws, regulations and rules and paying all import taxes and duties as may be applicable in respect thereof.

CONTENT

KoroKids endeavours to ensure that the information posted by it on the Website is accurate and complete. KoroKids does not, however, guarantee that the Content or any other information available on the Website is accurate and/or error free. KoroKids does not promise that the functionality of the Website or Content will be error free.

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